Warranty & Returns Policy

Last Updated: 2025.09.01

At EWEADN, we take quality seriously. However, if issues arise, we offer warranty and support for B2B orders under the following conditions:

1. Warranty Coverage

• All products are covered by a [12-month] warranty unless otherwise specified.

• Covers manufacturing defects only.

2. Return Procedure

• Buyers must notify us within 7 days of receiving the goods if any problem is detected.

• Detailed proof (photos, videos) may be required for assessment.

• Returns must be approved in writing by our support team before shipping back.

3. Exclusions

• Damage due to misuse, modification, or improper storage is not covered.

• Consumable parts and normal wear-and-tear are not included.

4. Support

We provide online technical assistance and can ship replacements or spare parts depending on the issue and agreement.